Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 15, 2025

1. Introduction

Waroxa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Account credentials and profile information
  • Payment and billing information
  • Communication preferences

2.2 Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

2.3 Service Usage Data

When you use our services, we collect:

  • Service performance and usage metrics
  • Error logs and diagnostic information
  • Feature usage patterns
  • Support and communication history

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our services
  • Process transactions and manage billing
  • Send important service updates and notifications
  • Respond to your inquiries and provide support
  • Improve our services and develop new features
  • Send marketing communications (with your consent)
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to processing of your information
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@waroxa.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and advertisements
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected.

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@waroxa.com

Address: Bengaluru, Karnataka, India

Company: Waroxa