Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Waroxa ("Waroxa," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Waroxa provides AI-powered infrastructure solutions including but not limited to:

• Cloud monitoring and cost optimization tools
• DevOps automation and infrastructure management
• Data quality and PII protection services
• AI/ML consulting and development services
• Technical support and maintenance services

We reserve the right to modify, suspend, or discontinue any part of our services at any time.

3. User Accounts and Registration

To access certain features of our services, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate and current
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use our services.

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the services
• Use the services for any illegal or unauthorized purpose
• Attempt to reverse engineer or copy our proprietary technology

5. Payment Terms

For paid services:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as specified in our refund policy
• We reserve the right to change our pricing with 30 days notice
• Late payments may result in service suspension or termination
• You are responsible for all taxes associated with your use of our services

6. Intellectual Property Rights

Our services and their original content, features, and functionality are owned by Waroxa and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit to our services, but you grant us a license to use, modify, and display such content in connection with providing our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

8. Service Availability and Support

We strive to maintain high service availability but do not guarantee uninterrupted access. We provide support during business hours and may offer different support levels based on your service plan.

We are not responsible for any damages or losses resulting from service interruptions or technical issues.

9. Limitation of Liability

To the maximum extent permitted by law, Waroxa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, incurred by you or any third party.

Our total liability to you for any claims arising from the use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the services will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of any information
• Warranties that defects will be corrected

11. Indemnification

You agree to indemnify and hold harmless Waroxa, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any third-party rights
• Any content you submit to our services

12. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms of Service.

Upon termination, your right to use the services will cease immediately, and we may delete your account and data.

You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.

13. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in Bengaluru, India, in accordance with the rules of the Indian Arbitration and Conciliation Act.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new terms on our website and updating the "Last Updated" date.

Your continued use of our services after such changes constitutes acceptance of the updated terms.

15. Severability

If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Waroxa regarding the use of our services.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: